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The Five Habits of High Reliability Organizations

The Five Habits of High Reliability Organizations

High Reliability Organizing Theory (HROT) uses an operational framework for unifying and leading a team to understand and manage risk, and to consistently improve operations, in order to dependably deliver on their commitments.  HROs employs 5 habits to identify weak...

Definition: High Reliability Organization (HRO)

Definition: High Reliability Organization (HRO)

What is an HRO? Research by a variety of experts, including Karl Weick, Kathleen Sutcliffe, and Karleen Roberts amongst others has driven the evolution  of our understanding over 3 decades. Here is a current definition to work from: A High Reliability Organization...

The Trouble With Values

The Trouble With Values

I believe wholeheartedly in values. I respect them as one of the core components of an organization's brand (ideology, values1) so much that they served as the basis of 8 years of consulting work at Brand Mother. Here's the thing about values. You spend a tremendous...

My Mixtape of Leadership

My Mixtape of Leadership

There are as many "Leadership Lessons" as there are leaders reading and writing leadership books. We all want to know what will make the difference for our organization. And many of us want to share our hard-won lessons,...

The Epitome of Innovation, Strategy, and Guts

The Epitome of Innovation, Strategy, and Guts

When I think about how a group of smart, driven, and visionary people accomplished the impossible 49 years ago, I marvel at what they achieved with the nascent technologies they used (i.e. silcon chips). Sometimes it makes today's innovation seem pedestrian or at...

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